9bet Privacy Policy — Our Commitment to Protecting Your Data

At 9bet, your personal data is our top priority. On this page, we clearly explain what information is collected, how it is used, and what rights you have.

Last Updated: January 2026
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Information We Collect

When you register and use 9bet, certain information is collected automatically or directly from you. This data is used solely to enhance your experience and ensure the security of the platform.

Account Information

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • National ID or Passport Number (for verification)
  • Username & Encrypted Password

Device & Browser Information

  • IP Address & Device Type
  • Operating System & Browser Version
  • Session Duration & Browsing History
  • Mobile network operator information

Payment & Transaction Information (BDT)

  • Partial account details for bKash, Nagad, or Rocket accounts
  • Deposit & Withdrawal Amounts and Dates
  • Transaction ID & Processing Status

Usage Data

  • Betting History & Favorite Games Section
  • Login Times & Usage Patterns
  • Support Chat Records (for issue resolution)

Purpose of Data Use & Cookie Policy

Why This Information Is Collected

9bet uses collected data solely for specific and legitimate purposes. No information is retained unnecessarily or shared with third parties.

  • Account Verification & Identity Confirmation (KYC Process)
  • Transaction Processing & Financial Fraud Prevention
  • To deliver a personalized entertainment experience and show you relevant content
  • Ensuring platform technical improvements and security
  • Delivering customer support and resolving issues promptly
  • Compliance with applicable laws and regulations in Bangladesh

About Cookies & Tracking

9bet's website uses cookies to keep your session active, remember your preferences, and analyze platform performance. Cookies are small text files stored on your device.

We primarily use three types of cookies: Essential Cookies (essential for login and security), Functional Cookies (to remember your language and preferences) and Analytics Cookies (to understand usage patterns). You can manage cookies through your browser settings, though some features may be limited as a result.

Data Retention, Security & Third Parties

Data Retention Period & Methods

Your data is retained for as long as your account remains active and for any period required by law. Financial transaction records are typically kept for up to 5 years, as mandated by Bangladesh's financial regulations.

Once an account is closed, any unnecessary personal data is securely deleted. All data is stored on encrypted servers.

Security Measures

9bet keeps your data secure using SSL encryption, two-factor authentication, and firewall technology. Round-the-clock monitoring is in place to prevent unauthorized access to our servers.

Our security team conducts regular system audits and promptly investigates any suspicious activity.

Sharing Data with Third Parties

9bet never sells your personal data or shares it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:

  • Payment Processors: Solely to process transactions with mobile banking services such as bKash, Nagad, and others.
  • Legal Authority: Compliance with lawful orders from Bangladeshi courts or regulatory authorities.
  • Technology Partners: Contracted service providers essential to platform operations, all bound by strict confidentiality agreements.

Your Data Rights

9bet believes every user should have full control over their personal data. You can exercise the rights listed below at any time.

Right to Access

Request our support team to provide details of any personal data we hold about you. We are required to respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Once verified, it will be updated promptly.

Right to Erasure

After closing your account, you may request the deletion of any data that is not subject to legal retention requirements.

Right to Object to Processing

You may object to the use of your data for specific purposes, particularly for marketing communications.

Data Portability

You may request a copy of your personal data, which will be provided in a digital format.

Restriction of Processing

If a dispute arises, you may request that data processing be restricted until the matter is resolved.

Policy Updates & Contact Information

Policy Change Notifications

9bet may update this Privacy Policy from time to time. Users will be notified of any significant changes via email or through the platform in advance. Updated policies take effect from the date of publication, and the revision date will be noted at the top of the page. Continued use of our services will be considered acceptance of the revised policy.


Support & Contact

Feel free to contact us directly for any privacy-related questions, complaints, or rights requests. Our team is always ready to assist you.

  • Email: privacy@9bet-baji.com
  • Support: Contact Us 24/7 via Live Chat
  • Response Time: Typically within 2–5 business days

To learn more, visit our FAQ Visit or go directly to the Terms & Conditions page.

Play Safe, Enjoy with Peace of Mind

Your privacy is protected at 9bet. Join now and experience Bangladesh's most trusted entertainment platform.

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